Privacy Policy

Last Updated: June 2026

At OnCloudHom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information (processed securely by third-party providers)

Automatically Collected Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Tracking Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send promotional emails (only when permitted)

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Analytics providers

• Legal authorities when required by law

These partners only receive the information necessary to perform their services.

4. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic.

Cookies may be used to:

• Remember your preferences

• Keep items in your shopping cart

• Analyze website performance

• Deliver relevant advertisements

You can disable cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact us:

OnCloudHom

Email: support@oncloudhom.com

Phone: (323) 714-8444

Address: 542 N Azusa Ave, Azusa, CA 91702

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed